This Privacy Policy describes how Soulmate Crystal ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.soulmatecrystal.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
1. Information We Collect
We collect various types of information when you interact with our Services. This may include:
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Personal Information: Such as your name, email address, postal address, phone number, and other similar identifiers.
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Payment Information: When you make a purchase, we collect payment information, such as credit card details, to process your transactions securely.
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Usage Information: We gather data on how you interact with our Site, including your browsing activities, the pages you view, and the time spent on each page.
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Device Information: Information about the device you use to access our Site, including the device type, operating system, and unique device identifiers.
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Communication Information: If you contact us, we may collect information about your communication, including any correspondence, feedback, or inquiries.
2. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
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Providing and Improving Services: To deliver the products and services you request and enhance your overall experience with our Site.
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Personalization: Customizing our Services to better meet your preferences and interests.
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Communication: Keeping you informed about updates, promotions, and important notices related to our Services.
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Transaction Processing: Managing and processing transactions, including purchases made through our Site.
3. Information Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
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Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, and analytics.
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Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
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Business Transactions: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Your Choices and Rights
You have the right to access, correct, or delete your personal information. You can also choose to opt-out of certain communications and services. For details on how to exercise these rights, please refer to the "Your Choices and Rights" section of this Privacy Policy.
5. Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@soulmatecrystal.com.