Overview
Welcome to the Helmsman Crystal website (the “Site”). In these Terms, “we,” “our,” or “Helmsman Crystal” refers to Helmsman Crystal Co., Ltd. By accessing or using this Site, or by purchasing products from us, you agree to comply with these Terms of Service (“Terms”), including any additional terms referenced or linked herein.
If you do not agree to all of these Terms, please do not use the Site or purchase any products. These Terms apply to all visitors, users, customers, vendors, merchants, and content contributors.
Eligibility
You must be of the legal age of majority in your jurisdiction, or have obtained consent from a legal guardian if you are a minor, to use this Site or make purchases.
You agree not to use our products or services for illegal or unauthorized purposes, and not to violate any applicable local, national, or international law in your use of the Site.
Account Information and User Responsibility
To complete transactions, you must provide accurate, complete, and current account and payment information and promptly update it when changes occur.
You are responsible for all activity that occurs under your account. Any breach of these Terms, including submission of malicious code or viruses, may result in immediate termination of your access.
Products and Services
Our products are intended for lawful personal use only. Some items may be available exclusively online and may have limited quantities. All products are subject to our Return and Exchange Policy.
We strive to display product colors and images as accurately as possible, but we cannot guarantee that your monitor will display colors exactly. We reserve the right to limit purchases, restrict sales by person, location, or jurisdiction, or discontinue products at any time.
All items, including crystals and jewelry, are handcrafted and unique. Variations in color, pattern, and natural inclusions are part of the inherent characteristics of natural crystals.
User Submissions
If you submit creative content, suggestions, or materials (“Submissions”), we may use, copy, publish, translate, or adapt them worldwide, without obligation to compensate you.
You represent that your submissions do not violate any third-party rights, contain unlawful material, or include malware. You are fully responsible for the content you submit.
Third-Party Links and Tools
The Site may include links to third-party websites, products, services, or tools.
1. We are not responsible for the accuracy, reliability, or safety of third-party content.
2. Any interaction, purchase, or use of third-party services is at your own risk.
3. Disputes with third parties must be resolved directly with the third party.
Prohibited Uses
You may not use the Site to:
1. Conduct illegal, fraudulent, or unauthorized activities;
2. Harass, threaten, discriminate, defame, or harm others;
3. Infringe intellectual property rights;
4. Upload viruses or malicious code;
5. Collect or track personal information of others;
6. Spam, phish, scrape, or exploit the Site;
7. Interfere with or bypass security measures.
Violating these restrictions may result in suspension or termination of your access.
Accuracy of Information
We strive for accuracy but do not guarantee that all information on the Site is complete, current, or error-free. Product descriptions, prices, promotions, shipping times, and availability may change without notice. Users are responsible for verifying information and using it at their own risk.
Disclaimers and Limitation of Liability
1. The Site and services are provided “as is” and “as available” without warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
2. We do not guarantee uninterrupted, timely, or error-free service, or that products will meet your expectations.
3. Helmsman Crystal is not liable for any direct, indirect, incidental, or consequential damages arising from use of the Site or purchased products, including loss of profit, data, or replacement costs.
Indemnification
You agree to indemnify, defend, and hold harmless Helmsman Crystal, its affiliates, officers, directors, employees, agents, contractors, and suppliers from any claims, damages, or expenses, including reasonable attorney fees, arising from your breach of these Terms or violation of laws or third-party rights.
Modifications to Terms
We may update or revise these Terms at any time by posting changes on the Site. Continued use of the Site after updates constitutes acceptance of the revised Terms.
Termination
We may terminate or suspend your access to the Site at our sole discretion if you violate these Terms. Termination does not relieve you of obligations incurred prior to termination.
Governing Law
These Terms are governed by and construed in accordance with the laws of China.
Contact Information
For questions regarding these Terms, please contact us at:
Email: support@helmsmancrystal.com
Address: Helmsman Crystal Co., Ltd, Room 201 Build B1, No. 18 Jin Fang Road, Suzhou City, Jiangsu Province, China